{"id":45,"date":"2024-05-31T13:30:26","date_gmt":"2024-05-31T12:30:26","guid":{"rendered":"http:\/\/docs.brickfield.ie\/report-supportservice\/?page_id=45"},"modified":"2025-09-30T12:37:22","modified_gmt":"2025-09-30T11:37:22","slug":"teacher","status":"publish","type":"page","link":"https:\/\/docs.brickfield.ie\/report-supportservice\/teacher\/","title":{"rendered":"Teacher"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45\" class=\"elementor elementor-45\" data-elementor-post-type=\"page\">\n\t\t\t\t<header class=\"elementor-element elementor-element-e3dfa70 e-flex e-con-boxed e-con e-parent\" data-id=\"e3dfa70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38edd3a elementor-widget elementor-widget-template\" data-id=\"38edd3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"222\" class=\"elementor elementor-222\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21523a3 e-flex e-con-boxed e-con e-parent\" data-id=\"21523a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ffb7f elementor-widget elementor-widget-image\" data-id=\"63ffb7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"811\" height=\"186\" src=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2.png\" class=\"attachment-full size-full wp-image-223\" alt=\"\" srcset=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2.png 811w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2-300x69.png 300w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2-768x176.png 768w\" sizes=\"(max-width: 811px) 100vw, 811px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t<nav class=\"elementor-element elementor-element-578f066 e-flex e-con-boxed e-con e-parent\" data-id=\"578f066\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5e7d4 elementor-widget elementor-widget-text-editor\" data-id=\"6a5e7d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/docs.brickfield.ie\/report-supportservice\/\">Home<\/a> &#8211; Teacher<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/nav>\n\t\t<main class=\"elementor-element elementor-element-4b4d38b e-flex e-con-boxed e-con e-parent\" data-id=\"4b4d38b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aeb094f e-con-full e-flex e-con e-child\" data-id=\"aeb094f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-74e93ee banner e-con-full e-flex e-con e-child\" data-id=\"74e93ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d334c1 elementor-widget elementor-widget-heading\" data-id=\"2d334c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support Service: Teacher<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0eeca33 e-flex e-con-boxed e-con e-child\" data-id=\"0eeca33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<aside class=\"elementor-element elementor-element-71c2093 e-con-full e-flex e-con e-child\" data-id=\"71c2093\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3f8fbc elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"c3f8fbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__c3f8fbc\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__c3f8fbc\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__c3f8fbc\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/aside>\n\t\t<section class=\"elementor-element elementor-element-f07a2a0 e-con-full e-flex e-con e-child\" data-id=\"f07a2a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af0e8f elementor-widget elementor-widget-heading\" data-id=\"4af0e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Report overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c2076 elementor-widget elementor-widget-text-editor\" data-id=\"c9c2076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To access this Support Service report:<\/p><ol><li>Go to a <em>course<\/em><i>.<\/i><\/li><li>Click the <strong>Reports<\/strong> tab.\u00a0<\/li><li>Click the <strong>support service report<\/strong> link.<\/li><\/ol><p>\u00a0<\/p><p>The Support Service report page displays:<\/p><ul><li><strong>Filters <\/strong>&#8211; The support service report filter options.<ul><li>The relevant dates on which to view results from and to.<\/li><li>The relevant resource on which to view results.<\/li><li>The relevant role on which to view results.<\/li><\/ul><\/li><li><strong>Unique users per role<\/strong> &#8211; The unique users per role table.<\/li><li><strong>Activity by role<\/strong> &#8211; The activity per role table and chart<\/li><li><strong>Events by day of the week<\/strong> &#8211; The events by day of the week chart.<\/li><li><strong>Events by date<\/strong> &#8211; The events by date chart.<\/li><\/ul><p>\u00a0<\/p><p>To make any display option changes:<\/p><ul><li>Select the relevant start and end date in the dropdowns.<\/li><li>Select a relevant resource and role to view results on.<\/li><li>Click on the \u201c<strong>Filter<\/strong>\u201d button.<\/li><li>The table results will now be refreshed with these changes.<\/li><\/ul><p>\u00a0<\/p><p>The unique users per role table displays the following details for each role:<\/p><ul><li><strong>Role<\/strong> &#8211; the role&#8217;s name.<\/li><li><strong># of Unique Users<\/strong> &#8211; the number of users with the role.<\/li><\/ul><p>\u00a0<\/p><p>The activity by role table and charts display the following details for each role:<\/p><ul><li><strong>Activity by Role<\/strong> &#8211; the role&#8217;s name.<\/li><li><strong>% In Hours<\/strong> &#8211; the percentage of activity in hours.<\/li><li><strong>% Out Hours<\/strong> &#8211; the percentage of activity out hours.<\/li><\/ul><p>\u00a0<\/p><p>The events by day or the week chart and chart displays the following details for each day:<\/p><ul><li><strong>In hours<\/strong> &#8211; the number of events during the \u201cin hours\u201d period.<\/li><li><strong>Out hours<\/strong> &#8211; the number of events during the \u201cout hours\u201d period.<\/li><\/ul><p>\u00a0<\/p><p>The events by date chart and chart displays the following details for each date:<\/p><ul><li><strong>In hours<\/strong> &#8211; the number of events during the \u201cin hours\u201d period.<\/li><li><strong>Out hours<\/strong> &#8211; the number of events during the \u201cout hours\u201d period.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fc655b e-con-full e-flex e-con e-child\" data-id=\"4fc655b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b70b7a elementor-widget elementor-widget-image\" data-id=\"4b70b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"793\" height=\"854\" src=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2.png\" class=\"attachment-full size-full wp-image-152\" alt=\"The Support Service report with two pie charts and two bar charts. The two pie charts are displaying the number of activities viewed in hours and out of hours per role. The bar charts display the number of events by days of the week and events by date for in hours and out of hours.\" srcset=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2.png 793w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2-279x300.png 279w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2-768x827.png 768w\" sizes=\"(max-width: 793px) 100vw, 793px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home &#8211; Teacher Support Service: Teacher Table of Contents Report overview To access this Support Service report: Go to a course. Click the Reports tab.\u00a0 Click the support service report link. \u00a0 The Support Service report page displays: Filters &#8211; The support service report filter options. The relevant dates on which to view results from [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":49,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":231,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages\/45\/revisions\/231"}],"wp:attachment":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}