{"id":9,"date":"2024-05-31T12:25:50","date_gmt":"2024-05-31T11:25:50","guid":{"rendered":"http:\/\/docs.brickfield.ie\/report-supportservice\/?page_id=9"},"modified":"2025-09-30T12:38:00","modified_gmt":"2025-09-30T11:38:00","slug":"site-administrator","status":"publish","type":"page","link":"https:\/\/docs.brickfield.ie\/report-supportservice\/site-administrator\/","title":{"rendered":"Site administrator"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<header class=\"elementor-element elementor-element-4b91f18 e-flex e-con-boxed e-con e-parent\" data-id=\"4b91f18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-488f934 elementor-widget elementor-widget-template\" data-id=\"488f934\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"222\" class=\"elementor elementor-222\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21523a3 e-flex e-con-boxed e-con e-parent\" data-id=\"21523a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ffb7f elementor-widget elementor-widget-image\" data-id=\"63ffb7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"811\" height=\"186\" src=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2.png\" class=\"attachment-full size-full wp-image-223\" alt=\"\" srcset=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2.png 811w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2-300x69.png 300w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2025\/09\/brickfield-logo-2-768x176.png 768w\" sizes=\"(max-width: 811px) 100vw, 811px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t<nav class=\"elementor-element elementor-element-0c43c50 e-flex e-con-boxed e-con e-parent\" data-id=\"0c43c50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eab9e23 elementor-widget elementor-widget-text-editor\" data-id=\"eab9e23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/docs.brickfield.ie\/report-supportservice\/\">Home<\/a> &#8211; Site administrator<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/nav>\n\t\t<main class=\"elementor-element elementor-element-a247490 e-flex e-con-boxed e-con e-parent\" data-id=\"a247490\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15cb1c7 e-con-full e-flex e-con e-child\" data-id=\"15cb1c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ec35129 banner e-con-full e-flex e-con e-child\" data-id=\"ec35129\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97acfa3 elementor-widget elementor-widget-heading\" data-id=\"97acfa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support Service: Site administrator<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ead40c8 e-flex e-con-boxed e-con e-child\" data-id=\"ead40c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<aside class=\"elementor-element elementor-element-55e0aa6 e-con-full e-flex e-con e-child\" data-id=\"55e0aa6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaa83f3 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"aaa83f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__aaa83f3\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__aaa83f3\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__aaa83f3\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/aside>\n\t\t<section class=\"elementor-element elementor-element-0458af2 e-con-full e-flex e-con e-child\" data-id=\"0458af2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae961e2 elementor-widget elementor-widget-heading\" data-id=\"ae961e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8219acd elementor-widget elementor-widget-text-editor\" data-id=\"8219acd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This report enables users with capabilities, such as teachers, non-editing teachers and managers, to view a range of user engagement activity data sets per course. This allows a course wide view of user engagement activity based on the Moodle site logs. It allows filtering by a range of date, activities, and user roles.<\/p><p>\u00a0<\/p><p>This user engagement activity data is then displayed in a range of different tables and charts, showing different data comparisons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e9a6b9 e-con-full e-flex e-con e-child\" data-id=\"0e9a6b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0339a8 elementor-widget elementor-widget-image\" data-id=\"b0339a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"793\" height=\"854\" src=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2.png\" class=\"attachment-full size-full wp-image-152\" alt=\"The Support Service report with two pie charts and two bar charts. The two pie charts are displaying the number of activities viewed in hours and out of hours per role. The bar charts display the number of events by days of the week and events by date for in hours and out of hours.\" srcset=\"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2.png 793w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2-279x300.png 279w, https:\/\/docs.brickfield.ie\/report-supportservice\/wp-content\/uploads\/sites\/33\/2024\/07\/report_supportservice_2-768x827.png 768w\" sizes=\"(max-width: 793px) 100vw, 793px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d434939 elementor-widget elementor-widget-heading\" data-id=\"d434939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Administration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d99f90 elementor-widget elementor-widget-text-editor\" data-id=\"4d99f90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This section is for the administration of the Support Service report.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-859665f elementor-widget elementor-widget-heading\" data-id=\"859665f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Version Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-372de54 elementor-widget elementor-widget-text-editor\" data-id=\"372de54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This plugin is supported for Moodle versions 4.1, 4.4, and 4.5.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f1c64f elementor-widget elementor-widget-heading\" data-id=\"0f1c64f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Deployment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dbaf04 elementor-widget elementor-widget-text-editor\" data-id=\"1dbaf04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To install the Support Service report (report_supportservice):<\/p><ol><li>Unzip and copy the <strong>supportservice<\/strong> folder into Moodle&#8217;s <strong>report\/<\/strong> folder.<\/li><li>Go to <em>Site administration &gt; Notifications <\/em>to install the report.<\/li><\/ol><p>\u00a0<\/p><p>Further installation instructions can be found on the <a href=\"https:\/\/docs.moodle.org\/400\/en\/Installing_plugins\">Installing plugins<\/a> Moodle documentation page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa37ae1 elementor-widget elementor-widget-heading\" data-id=\"fa37ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Configurations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b279048 elementor-widget elementor-widget-text-editor\" data-id=\"b279048\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The configurations of the Support Service report are:<\/p><ul><li><strong>Profile field 1 <\/strong>&#8211; field for custom configuration.<\/li><li><strong>Profile field 2 <\/strong>&#8211; field for custom configuration.<\/li><li><strong>Profile field 3 <\/strong>&#8211; field for custom configuration.<\/li><li><strong>Profile field 4<\/strong> &#8211; field for custom configuration.<\/li><li><strong>Number of days <\/strong>&#8211; Default number of days prior to current date for filtering events.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c552335 elementor-widget elementor-widget-heading\" data-id=\"c552335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Capabilities<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdb74f7 elementor-widget elementor-widget-text-editor\" data-id=\"cdb74f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table>\n<thead>\n<tr>\n<th scope=\"col\">Capability name<\/th>\n<th scope=\"col\">Teacher<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>report\/supportservice:view: View support service report<\/td>\n<td>Allow<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7528af elementor-widget elementor-widget-heading\" data-id=\"b7528af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">View capability<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56baf15 elementor-widget elementor-widget-text-editor\" data-id=\"56baf15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The capability \u201creport\/supportservice:view\u201d allows users with the relevant permissions for that context to view the Support Service report.<\/p><p>\u00a0<\/p><p>This capability is granted by default to these following archetype roles, using course context:<\/p><ul><li>Teacher<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6b988f elementor-widget elementor-widget-heading\" data-id=\"e6b988f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Copyright and funding<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4804d28 elementor-widget elementor-widget-text-editor\" data-id=\"4804d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This plugin has been developed, maintained, and is copyrighted by Brickfield Education Labs. Initial funding for this plugin was provided by DkIT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home &#8211; Site administrator Support Service: Site administrator Table of Contents Introduction This report enables users with capabilities, such as teachers, non-editing teachers and managers, to view a range of user engagement activity data sets per course. This allows a course wide view of user engagement activity based on the Moodle site logs. It allows [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":79,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":234,"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/pages\/9\/revisions\/234"}],"wp:attachment":[{"href":"https:\/\/docs.brickfield.ie\/report-supportservice\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}